Privacy Policy

Last Updated: October 13, 2026

1. Introduction

IronPeak Roadside (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, ironpeakroadside.com, contact us, submit a form, or inquire about our towing and roadside assistance services.

By using our website, you acknowledge this Privacy Policy. Where applicable law requires consent for specific data processing activities, we will seek that consent as required.

2. Information We May Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

Personal Information

When you contact us or submit an inquiry, you may provide:

  • Name.

  • Email address.

  • Telephone number.

  • Vehicle make, model, or other relevant details.

  • Pickup location and requested destination.

  • Information about the towing or roadside assistance service you need.

  • Any additional information you include in your message.

Please avoid submitting sensitive personal information unless it is necessary for your request.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address.

  • Browser type and version.

  • Device and operating system information.

  • Pages visited and time spent on our website.

  • Referring website addresses.

  • General website usage and diagnostic information.

The information collected depends on our website configuration and the technologies we use.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve performance.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

Where required by law, we will obtain consent before using nonessential cookies or similar tracking technologies.

3. How We Use Your Information

We may use collected information for the following purposes:

  • To respond to questions and service inquiries.

  • To discuss towing and roadside assistance requests.

  • To communicate about requested services.

  • To coordinate service details when an arrangement is confirmed.

  • To maintain and improve our website.

  • To monitor website performance and troubleshoot technical issues.

  • To protect against spam, fraud, misuse, and security threats.

  • To maintain business records.

  • To comply with legal obligations.

  • To establish, exercise, or defend legal claims where necessary.

We will use personal information only for purposes permitted by applicable law.

4. How We Share Information

We do not sell personal information in exchange for money. We may disclose information in the following circumstances:

Service Providers

We may share relevant information with service providers who help us operate our website, manage communications, provide hosting, prevent spam, or support business operations.

These providers may process information on our behalf, subject to applicable contractual and legal requirements.

Legal Requirements

We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, or lawful governmental requests.

Safety and Protection

We may disclose information when necessary to investigate suspected fraud, protect our rights or property, protect users, or address security concerns.

Business Transfers

If our business undergoes a merger, acquisition, restructuring, or transfer of assets, information may be transferred as part of that transaction, subject to applicable privacy requirements.

5. Third-Party Services and Links

Our website may include third-party services such as maps, analytics tools, contact form integrations, or external links.

These services may collect information according to their own privacy policies and practices. We do not control the privacy practices of independent third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer required, we will take reasonable steps to delete it or dispose of it securely, subject to applicable law.

7. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through our website.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to certain personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of personal information, subject to applicable exceptions.

  • Object to or request restrictions on certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Request a copy of certain information in a portable format, where applicable.

  • Opt out of certain targeted advertising, data sharing, or sale-related activities where applicable.

To exercise an applicable privacy right, contact us using the details provided below. We may need to verify your identity before processing certain requests.

We will respond to requests in accordance with applicable law.

9. Children’s Privacy

Our website and services are intended for a general audience and are not specifically directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our website. If you believe a child has provided us with personal information, please contact us so we can review the situation and take appropriate action where required by law.

10. Third-Party Links

Our website may contain links to external websites that are not operated by IronPeak Roadside.

We are not responsible for the content, security, or privacy practices of these external websites. Visiting third-party websites is subject to their own terms and privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies, or legal requirements.

Any updates will be published on this page, and the “Last Updated” date will be revised when appropriate.

We encourage visitors to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us.

IronPeak Roadside
680 Transfer Rd, St Paul, MN 55107
Email: [email protected]
Website: ironpeakroadside.com
Business Hours: Daily, 7:00 AM – 10:00 PM